
Originally Posted by
Dark.Knight
Funny, I thought the role of the community manager was to interpose themselves between the development team and the community and to liaise about matters or issues generally affecting their products....well that's what other community managers appear to do.
This isn't some isolated issue, its a DRM system which affects every single copy of your software sold. One would consider it reasonable to expect a community manager to give us a straight answer on the subject rather than palming us off to technical support.